The Department of State (DOS), Bureau of Overseas Buildings Operations (OBO) mission is to provide safe, secure, functional, and
resilient facilities that represent the U.S. government to the host nation and support the Department's achievement of U.S. foreign
policy objectives abroad. These facilities represent American values and the best in American architecture, design, engineering,
technology, sustainability, art, culture, and construction execution.

OBO has a requirement for full-time consulting and support services of a Program Analyst. This position will assist the OBO Principal
Deputy Director. The Program Analyst will interpret and adapt guidelines, including unwritten policies, precedents, and practices,
which are not always applicable to changing situations. The use of great judgement and initiative is necessary to determine the
approach or action to take in non-routine situations.

• Anticipates and prepares documentation/materials needed by supervisor for conferences, correspondence, appointments, meetings,
  telephone communications etc., and informs supervisor on matters to be considered.
• Reads documentation (publications, regulations/directives) and takes action or refers those that are important to the supervisor and
  staff.
• Prepares special documentation or onetime reports, summaries, or replies to inquiries using information form a variety of sources such
  as reports or correspondence.
• Advises Analysts in subordinate offices on new procedures; requests information needed from subordinate offices for meetings/
  conferences, reports, inquiries, etc.
• Shifts clerical staff to accommodate workload needs
• Handles a wide array of situations and conflicts involving clerical or administrative functions
• May participate in developing workload goals, documentation, and deadlines
• Composes documentation correspondence requiring some understand of technical matters
• Notes commitments made by executive(s) during meetings and arranges for staff implementation.
• On own initiative, arranges for staff member to represent organization at conferences and meetings, establishes appointment priorities,
  or reschedules or refuses appointments or invitations.
• Reads outgoing correspondence for executive’s approval and alert’s writers to any conflict with a document/file, grammatical or
  format errors, or departure from policies or executive’s viewpoints.
• Summarizes the content of incoming materials, specially gathered information, or meetings to assist executive; co-ordinates the new
  information with background office sources; draws attention to important parts or conflicts
• In the executive’s absence, ensures that requests for action, documentation, or information are related to the appropriate staff member
  as needed, interprets requests and helps implement final action. Makes sure that information is furnished in timely manner; decides
  whether executive should be notified of important or emergency matters.
• Determines when new procedures are needs fort changing situations and devises/implements alternatives; revises or clarifies
  procedures to eliminate conflict or duplication; identifies and resolves various problems that affect the orderly flow of work in
  transactions with parties outside the organization.
  Prepares documentation agenda for conferences; explains discussion topics to participants; drafts introductions and develops
  background information and prepares outlines for executive or staff members to use in speeches.
• Advises individuals outside the organization on the executive’s views on major policies or current issues facing the organization;
  contacts or responds to contact from high-ranking officials in unique situations. These officials may be relatively inaccessible, and
  each contact must be handles differently, using sound judgement and secretion.
• Assists with travel arrangements to include, airline, hotel, ground transport.
• Coordinates necessary preparatory travel meetings, and assists with obtaining visas, documents, and schedules.
• Collaborates with action officer and post point of contact (POC) on compiling travel briefing materials and trip logistics details.
• Other duties as assigned.

• Secret clearance (or above)
• Required to be a United States citizen.
• Knowledge of programmatic, administrative, and clerical support functions.
• Organizational skills including but not limited to tracking and maintenance of documentation, project workflow, storage of electronic documentation and files, schedule management, and meeting coordination and set-up.
• Ability to use analytical and evaluative techniques to assess program and project efficiency and effectiveness and to assist in the preparation of management reports.
• Ability to provide efficient services to support various staff members, priorities, commitments, and program goals.
• Ability to use judgment and to show confidence and poise needed to communicate effectively, both orally and in writing, with key level management officials of OBO and the Department of State (DOS), as well as employees and diverse Federal and non-Federal individuals and groups at all levels.
• Proficient in the use of Microsoft Office suite, including Access, Excel, PowerPoint, Word and other applications such as SharePoint, as well as other automated systems used by the Office, and the ability to learn and apply new software variations as they affect Office operations.
• Ability to extract detailed information from various sources, accurately capture that information in the appropriate system or document, and monitor status of information to prepare reports for management use.
• Ability to review office administration processes, problems, and issues and provide recommendations based on findings.
• Ability to work effectively under pressure within short time constraints, and during times of rapidly developing events.
• Skilled in oral and written communication which enable the contractor to ensure facts, ideas, and instructions in a succinct and organized manner to advise and otherwise interact with other Office members on staff actions, reports, tasks, office correspondence and the use of automated office equipment, and with managers and others external to the Office with whom business is conducted or operational requirements are discussed.
• Knowledge of proper English grammar, spelling, punctuation, capitalization, and syntax is required and familiarity with DOS and
  office style guidance is a plus.
• Skill in using the telephone and in conducting conversations with a variety of callers, including individuals both inside and outside of
  the organization and at a wide range of organizational levels.
• Skill in proof reading and correcting errors in correspondence and documents reviewed for signature or approval by higher level
  officials in various offices; skill in text editing on word processing equipment, and in exercising independent judgment in the use of
  such equipment for maximum efficiency; and ability to assist others in the use of word processing equipment and in formatting and
  organizing various types of documents.